“The righter you do the wrong thing, the wronger you get.” Russell Ackoff In an interview with Phyllis Haynes on the Studio 1 Network, Russell Ackoff, Professor Emeritus in Management Science from the Wharton School, discussed one of the central problems in problem solving: addressing the right problem. This issue …

Systems engineers enjoy a decided advantage in the system design world. They are tasked (and trained) to see the entire design. It is the system engineer’s job to address the complete system solution. This means understanding the problem and the context as well as the design solution. That perspective advantages …

In the summer of 1928 a young medical researcher left his London lab to go on holiday. He was studying the staphylococci bacilli that are responsible for a number of nasty infections including septicemia. As a part of his research he cultivated the bacteria in cultures grown in Petri dishes. …

The system view is critical to understanding and managing any system. While this seems obvious to the point of triviality, it carries some subtleties for leaders that are not so obvious. Subtleties that are important to the effective management of systems. As a beginning point, it is appropriate to lift …