I know the slogan “Be agile, not fragile” has been used so often it’s become cliché, but I’ve got some new insight. The “agile method of software development”* has become the predominant pattern for software development in the world today, and has found traction outside of the traditional enclave of …

“To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you’re going so that you better understand where you are now and so that the steps you take are always in the right direction.”  Stephen Covey The move …

We learn through experience. This was the main concept that stuck with me after completing the INCOSE Institute for Technical Leadership. And as I look back at my first job and the environment in which I worked, I realize that it was those early experiences that developed me into the …

As a customer support specialist for a systems engineering company, you have to have a special mix of skills—technical aptitude, a strong people side, and, critically, persistence—an ability to persevere and stay with a problem until you reach a solution. Laszlo Kecskes appears to have all three in spades. His …