Category: Systems Engineering

We’re Listening: The Vitech Customer Care Team

By Bethany Maddox, Customer Support Specialist Last week we posted a blog that mentioned the work of the Vitech Customer Care Team. Only after the blog post went live did it occur to me that not everyone operates like Vitech does and what “Customer Care Team” means to us might …

The Hero No One Knows

By Warren Smith, Principal Systems Engineer About 20 years ago, I met a systems engineer (name long forgotten) who was already an old hand at developing systems. As we talked shop, discussing systems engineering, documentation, and office politics, he relayed a story that has stuck with me through the years. …

Painting a Picture of Your System

Designing a system solution is a creative act in the fullest sense of the word. Among the most common definitions of creativity there are two recurring elements. Creativity is most often described as the act of producing something that is both novel and valuable. This certainly describes the systems engineering …