Get A Running Start with GENESYS 4.0

In January we launched GENESYS 4.0. We’ve been a long time developing this release and that means a wealth of new capabilities. It also means there’s a lot to learn. We know you’ll have lots of questions and we’re ready with the answers.

The extended development cycle means that we’ve been able to have our education teams prepare a set of resources that not only does justice to the wealth of new capabilities, but will help you get a running start. Let’s take a quick look at how you can learn more about GENESYS 4.0.

First, if you missed our launch webinar, you’ll definitely want to view the recording. You’ll get a look at what’s new, how it will benefit you, and a live tool demo of some of the new capabilities. I’ve you prefer this content in written form, then the New Features Guide is for you.

Some of our customers love our written documents and we know have a full set of documents to go with GENESYS. We launched with 12 written documents for you to review, reference, and for the paper-lovers to print.

We gave you three new connectors enabling easy data exchange with Microsoft Office and if you plan to leverage these, you’ll want to have details on how they work. If you want a document, then check out our connector guides on the Documentation page.  If you want to see the connectors in video action, then you’ll love our screencasts (MySupport login credentials required).

Speaking of screencasts, we’re delighted to announce that along with the product release, we’re giving you 26 screencasts to help you learn the product! The Getting Started Collection is made specifically to help the new GENESYS user. We’ll walk you through what you’ll need to know in your first few days of using the tool. The Skill Building Collection will help you transition from a new user to a power user, detailing the insights of each diagram and deep dives into intermediate features like the Model Assistant and Cross Project Relationships.

As you can see, you can easily get off to a running start with GENESYS 4.0. Still, if you need to know more, just give us a call. Out team has been getting to know the new release and we’re ready to answer your questions.

Still, there’s so much to share with you that we thought we should stagger some of the content over the next few months. Keep an eye on our webinar schedule to sign up for our upcoming webinars on a variety of topics.

We’d love to hear from you! What new capabilities are you most excited about in GENESYS 4.0? What do we need to give you more information about? Comment below or call our support team!

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