Welcome back to my discussion on configuration management in GENESYS! In my last post on this subject I went through a couple of different concepts, starting with the different levels of data that GENESYS is tracking in regard to changes, then onto the concept of baselining and finally revisioning your …

Over the years, I have seen and heard the word “architecture” used countless numbers of times and ways. Typically, the discussion is from the standpoint of talking about the structure of something. The word “architecture” always seems to be preceded by an adjective like system, electrical, software, or product. While …

The 31st INCOSE International Symposium is now in the record books, and many of us are sifting through the content value that we acquired during the conference. I was fortunate to have presented two closely-related presentations on the “professional competencies” (a.k.a. “soft skills”) of conflict management (Conflict is Your Friend) …

Configuration management is an important concept that’s often misunderstood in the GENESYS context. Users tend to be familiar with the concept of checking out files, merging, resolving conflicts and then creating a baseline for the rest of the team to work from with their changes incorporated. This process works great …