Welcome back to my discussion on configuration management in GENESYS! In my last post on this subject I went through a couple of different concepts, starting with the different levels of data that GENESYS is tracking in regard to changes, then onto the concept of baselining and finally revisioning your …

Configuration management is an important concept that’s often misunderstood in the GENESYS context. Users tend to be familiar with the concept of checking out files, merging, resolving conflicts and then creating a baseline for the rest of the team to work from with their changes incorporated. This process works great …

In my last post, I promised tips and tricks for connecting GENESYS™ to your agile toolset. In this post, I’m going to walk through an example of how you can align parts of your systems architecture model with an agile epic and user story framework in a lightweight and simple-to-achieve …

During product development, engineers are called on to provide a design solution to a particular problem. We are also asked to document the journey along the way for the purpose of being able to retrace our steps when issues arise. I once had an engineer tell me that it was …