Category: Tips and Tricks

Get A Running Start with GENESYS 4.0

In January we launched GENESYS 4.0. We’ve been a long time developing this release and that means a wealth of new capabilities. It also means there’s a lot to learn. We know you’ll have lots of questions and we’re ready with the answers. The extended development cycle means that we’ve …

Turkey Talk – Round 2

Last year I shared with you Layer 1 of planning a holiday feast using a systems approach. We defined our requirements, considers concerns, identified risks, and even started thinking about our architecture at a high level. Let’s quickly review. Here’s what my requirements looked like: After considering concerns and risks, …

User Names in CORE Server

Occasionally, I get a “classic” support case and last week just that happened. A CORE™ user told me that he imported a data file and it appeared to work, but produced a conflict file. Then he couldn’t see the project. He imported again and again with the same result. Not …