Category: GENESYS

A Picture is Worth a Thousand Words

As a freelance writer, my wife can often be overheard stressing about “art.” According to her philosophy, the graphic for a story can either make or break how the piece is perceived by readers. It’s even more important for online media today, where authors get a one-shot deal at a …

Technical Measures in System Design

In the past couple of weeks, I’ve been asked about methods to capture and track important or essential performance parameters, generally referred to as “technical measures” in a model-based environment. This post is dedicated to understanding technical measures and how to identify them in the operational and system architecture. In …

Cybersecurity Design: First, Not Last

Every day we are barraged with commercials and news reports about cybersecurity. But what does this buzzword really mean in 2017? I asked my retired neighbor what he thought when he heard the word, “cybersecurity” and he immediately said, “the Russians.” This, of course is coming from his daily dose …