Category: Software and Solutions

What Problem Do You Want to Solve?

Today is GENESYS™ 4.0 Launch Day – you’ve likely received numerous emails from us, maybe have seen the press release, and have hopefully watched our launch day webinar. (Missed it? The recording will land in our Webinar Archive by tomorrow.) Whether you are an existing GENESYS or CORE user or …

A Glimpse of GENESYS 4.0

Systems engineering is fundamentally about seeing the big picture – leveraging multiple viewpoints and bringing together a diverse team to explore the problem from many perspectives, elicit diverse insights, understand the true problem, and deliver the right solution to meet the customer’s needs. Systems engineering is technical and communication. Systems …

Turkey Talk – Round 2

Last year I shared with you Layer 1 of planning a holiday feast using a systems approach. We defined our requirements, considers concerns, identified risks, and even started thinking about our architecture at a high level. Let’s quickly review. Here’s what my requirements looked like: After considering concerns and risks, …